IT support and services
Find out about the IT support and services that staff and students can access at Oxford, including getting started with your IT accounts and services, and getting IT help
This section provides information for both staff and students about accessing key IT support and services for your work at Oxford. It includes guidance on using secure Single Sign-On (SSO) to access systems at the University, what to do if you need to change or reset your password, how to sign into our digital services, Wi-Fi access at Oxford (including the public Wi-Fi and eduroam), the University's VPN (virtual private network), getting digital skills training, remote desktop access (CONNECT service), and using multi-factor authentication (MFA).
You can also find out about your University Card and other entitlements, and what to do if you're leaving the University or returning.
Reporting incidents
Related links
- Contact local IT support staff across Oxford
- Information Security and Data Protection training for all staff
- IT content for Oxford students
- Digital at Oxford (including information about our inclusive generative AI provision for staff and students)
Get IT support online
Staff and students with Single Sign-On (SSO) can also access a large collection of IT self-help pages on OxIntranet, the University-wide intranet.