eDocuments
This page shows the status of the eDocuments service including planned maintenance times.
The eDocuments service is currently available.
You can contact edocuments.support@admin.ox.ac.uk or use the reporting function on the service when logged in, if you are experiencing issues with this service other than the below.
Known issues:
- If you encounter display issues please clear your browser cache and log in again before reporting any errors to us.
- The intermittent payment problems relating to card security have been fixed. If you are still experiencing payment issues please check that the address on the order matches exactly the address on file for your payment card. Minor issues e.g. "Tyne & Wear" rather than "Tyne and Wear" may cause authentication to fail. If this is still not succeeding please email edocuments.support@admin.ox.ac.uk with full details of your issue.
- If you have been sent a link to register please check that it is for the student site. URLs including 'UAT' will not allow you to complete registration.
This page is a status page. For assistance please refer to the FAQ page: www.ox.ac.uk/students/graduation/faqs
Students and alumni should register and log in on the student site. If you have not registered before you will need your student number. Please email documents@admin.ox.ac.uk with your full name and date of birth to obtain this.
Third parties should register and log in on the third party site.
This page is an access page. For assistance please refer to the FAQ page: www.ox.ac.uk/students/graduation/faqs
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