eDocuments

What is the eDocuments service?

The eDocuments service provides students with electronic copies of academic documents such as the academic transcript, degree certificate, degree confirmation letter, and diploma supplement. The service can also be used to connect a student’s eDocuments with third parties (e.g. future employers, verification companies, or other higher education institutions).

Importantly, the documents provided through this service are embedded with modern security features in an ongoing effort to protect students from any fraudulent activity.

For students and alumni there is a one-off fee of £15. This fee provides unlimited access to all available documents, and will include any further documents that are issued in the future. The service can also be used to print copies of documents at home.

eDocuments for Students and Alumni

The documents available through this service will depend on the course(s), and the stage of progression (e.g. enrolled or completed).

The documents available on the service are:

  • Degree Confirmation Letters – these can be used in place of a certificate if one is not available
  • Degree Certificates
  • Transcripts – We are unable to provide transcripts for students who Matriculated prior to Michaelmas term 2007, and for some courses such as research degrees. For a complete list of the transcripts we can and cannot provide please see: https://www.ox.ac.uk/students/graduation/transcripts
    - A transcript letter is available for research students, which states that we do not issue transcripts for research degrees.
  • Diploma Supplements – if eligible.


The eDocuments service can be used to:

  • View digital documents
  • Print copies of documents directly from the service
  • Share documents with third parties via the connections feature. Making a connection invites the third party to register for eDocuments, they can then log in and view any documents chosen to be shared with them. As they are viewing student documents on our website they can be assured of their authenticity
  • Each document has a QR code that can be used to independently verify the authenticity of the document
  • Download PDF versions of documents. For security purposes eDocument PDFs cannot be edited, printed, or uploaded to any portal that will re-save it as part of the process (e.g. application software, as the encryption that keeps the file safe will block it from being re-saved).

eDocuments for Third Parties

Students can securely share their documents with third parties using the connections feature on the service.

To verify a students’ award through the service third parties must pay the £18 verification fee.

Higher education institutions, local authorities, UK and overseas governmental bodies, solicitors, and notaries public are exempt from the connections fee.

If you believe you may be exempt from payment please email us for advice at edocuments.support@admin.ox.ac.uk to request that the fee be waived.

As a Student or Alumni

Students and alumni should register and log in on the student site (a student number will be required for registering) https://student.edocuments.ox.ac.uk/Registration (Do not use your Oxford email address).

Please see our Help and FAQs page for further information: https://www.ox.ac.uk/students/graduation/faqs

As a Third Party (e.g. employer, verification company, HE institution)

Third parties should register and log in on the third-party site: https://verify.edocuments.ox.ac.uk/Registration.

Please register using a non-personal and/or shared email address where possible (e.g. verifications@, admissions@, hr@) to ensure continued access to shared documents for your organisation.

Please see our Help and FAQs page for further information: https://www.ox.ac.uk/students/graduation/faqs

Status

This page shows the status of the eDocuments service including planned maintenance times.

The eDocuments service is currently available.

You can contact edocuments.support@admin.ox.ac.uk or use the reporting function on the service, when logged in, if you are experiencing issues with this service other than the below.

Known Issues

If you encounter display issues please clear your browser cache and log in again before reporting any errors to us.

If you are experiencing payment issues please check that the address on the order matches exactly the address on file for your payment card. Minor issues e.g. "Tyne & Wear" rather than "Tyne and Wear" may cause authentication to fail. If this is still not succeeding please email edocuments.support@admin.ox.ac.uk with full details of your issue.

Help and FAQs

Please see our help and FAQs page for further guidance on the service: https://www.ox.ac.uk/students/graduation/faqs

A student user guide can be found here: https://www.ox.ac.uk/sites/files/oxford/Student%20User%20Guide%2019.10.2022_0.pdf

A third-party user guide can be found here: https://www.ox.ac.uk/sites/files/oxford/Third%20Party%20User%20Guide.pdf

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