Professor Mark Graham
Professor of Internet Geography, Oxford Internet Institute
About
Mark Graham is Professor of Internet Geography at the Oxford Internet Institute, a Senior Research Fellow at Green Templeton College, a Research Affiliate in the University of Oxford’s School of Geography and the Environment, a Research Associate at the Centre for Information Technology and National Development in Africa at the University of Cape Town, a Visiting Researcher at the Berlin Social Science Centre and a Faculty Affiliate at the Institute for the Cooperative Digital Economy (ICDE) at The New School.
Professor Graham's research examines how digital technologies intersect with geographic contexts, transforming work, value chains and inequalities on a global scale. He asks who ultimately benefits – and who is excluded – when the places in which we live and work become more deeply integrated with digital systems. Professor Graham focuses particularly on data workers at the economic periphery and the working conditions they face. He also leads the Fairwork action research initiative, which evaluates companies and encourages adherence to fair labour standards.
Professor Graham has contributed extensively to policy development for organizations and governments worldwide, serving as an appointed expert for the Global Partnership on Artificial Intelligence, a Task Force Coordinator for the 2024 G20’s Task Force on 'New Digital Technologies for SDGs and Decent Work' and a member of the UK’s DFID Digital Advisory Panel (2014–2016). His research has informed the World Bank and UNCTAD’s major reports, and he has presented to various high level advisory committees – including the FCDO’s Technology and Geopolitics Roundtable, the G20 Working Group on Development and the International Telecommunications Union. Through these engagements, Professor Graham has helped shape digital development strategies and labour policies across Europe, Africa and beyond.
Professor Graham's most recent book, Feeding the Machine, rips away AI’s veneer to reveal the global production networks that sustain it – a hidden labour force of millions enduring appalling conditions so these technologies can exist. Drawing on hundreds of interviews and thousands of hours of fieldwork over more than a decade, it presents a look at the organizations that exploit human labour and collective intelligence to fuel AI’s relentless appetite for data. The book challenges the power structures that keep these workers invisible, showing how AI operates like an extraction machine – churning through ever-larger datasets while concealing the people whose backs it is built upon. The Financial Times has described Feeding the Machine as ‘a call to arms to take control over our digital futures: build worker power, hold big tech accountable, and create a better understanding of how these systems work.’ The book has been translated into Chinese, German, Korean, Russian, Italian and Spanish.
Expertise
- Artificial intelligence
- Digital labour
- Economic geography
- Economic development
- Digital inequality
- Outsourcing
- Internet
- Digital economy
- International development
- Wikipedia
- Future of work
Selected publications
- Feeding the Machine: The Hidden Human Labour Powering AI (2024)
- The Digital Continent: Placing Africa in Planetary Networks of Work (2022)
- Geographies of Digital Exclusion: Data and Inequality (2022)
- Digital Work in the Planetary Market (2022)
- Digital Entrepreneurship in Africa How a Continent Is Escaping Silicon Valley's Long Shadow (2020)
- The Gig Economy: A Critical Introduction (2019)
- Digital labour and development: impacts of global digital labour platforms and the gig economy on worker livelihoods (2017)
- An Informational Right to the City? Code, Content, Control, and the Urbanisation of Information (2017)
- Geographies of Information Inequality in Sub-Saharan Africa (2016)
Media experience
Professor Mark Graham's research has appeared in hundreds of media outlets around the world (e.g. featured in The Economist, The New York Times, The Telegraph, Die Zeit, Wired, The Washington Post, CNN, ITV). He also occasionally writes for The Guardian.
Recent media work
- Thanking Allowed: Tech Workers (BBC Radio 4, 2024)
- James Muldoon, Mark Graham and Callum Cant: ‘AI feeds off the work of human beings’ (The Guardian, 2024)
- Google responds on skewed Holocaust search results (BBC News, 2016)
- Wikipedia's view of the world is written by the west (The Guardian, 2015)
- MAP: Where people are online around the world (The Washington Post, 2015)
- Why we shouldn't get too excited about using big data for development (The Guardian, 2015)
- Ten years of Google Maps – Guardian Tech Weekly podcast (The Guardian, 2015)
- Cracks in the digital map: what the 'geoweb' gets wrong about real streets (The Guardian, 2015)