Emergency medical treatment can be obtained at the Emergency Department (A&E) of the John Radcliffe Hospital. Even if you are not registered with the NHS, you will always be seen in an emergency. If you are concerned about meningitis or other infectious diseases, see the Important vaccinations advice. If your illness or injury is non-urgent, please see Health Services for the range of support available to you.
If you or someone else is experiencing the following symptoms, call 999 immediately.
- Severe chest pain
- Severe difficulty breathing
- Severe loss of blood
- Suspected stroke
- Fitting or concussion
- Severe burns or scalds
- Mental health crisis
NHS 111 urgent health advice service
If you are unsure whether you should visit the Emergency Department (A&E), or if you are experiencing an illness and injury in the evening or at the weekend, call NHS 111 for 24/7 urgent health advice.
GP Out-of-Hours Service
If it is not an emergency, but you need urgent medical advice (or think you need to see a doctor urgently) out of working hours, you should ring your GP's surgery. You will be connected to the Out of Hours Service and a local GP will telephone you back, usually within half an hour. If you need to be seen, you will be advised to attend the Out-of-Hours Centre at Manzil Way (off Cowley Road).
Minor Injuries Units
If you have a non-life threatening injury, Minor Injuries Units (MIU) can provide care for deep cuts, broken bones, severe sprains, minor head injuries, minor burns and scalds. You may get seen quicker at an MIU then A&E, where emergency cases will be prioritised over minor injuries. The nearest MIU is at the John Radcliffe Hospital.
Emergencies affecting the eye are treated at the Oxford Eye Hospital in the West Wing of the John Radcliffe Hospital either within the Eye Emergency Department (08:00-18:00, Monday to Friday) or in the Eye Emergency room in A&E.
Bites and scratches from animals
You should contact the Occupational Health Service first by telephoning 01865 282676 (09:00-17:00, Monday to Friday) to let them know of the problem before you arrive, unless:
- it is a major bite with a lot of tissue damage, in which case go straight to A&E at the John Radcliffe Hospital. Inform the Medical Officer on duty at the Infectious Disease Unit, John Warin Ward, Churchill Hospital (Tel: 0300 304 7777);
- it happens outside working hours: at night or weekends you should go to the A&E at the John Radcliffe Hospital, and as above, inform the Medical Officer on duty at the Infectious Disease Unit.
Name & address
|Eye emergencies||The Oxford Eye Hospital, John Radcliffe Hospital||01865 224800||08:00-18:00, Monday to Friday|
|Injuries from animals||Occupational Health Service, 10 Parks Road||01865 282676||09:00-17:00, Monday to Friday|
|Major injuries from animals||John Radcliffe Hospital, Emergency Dept||01865 220208||24 hours|
|All other emergencies||John Radcliffe Hospital, Emergency Dept||01865 220208||24 hours|