Red telephone box in front of college wall

Other welfare and health concerns

Contacts for emergency (including out of hours) and non-emergency services for health, welfare and academic support.

Emergency Contacts and Support

Life-Threatening Emergency:

Dial 999 or go to John Radcliffe Hospital's A&E at Headley Way, Headington OX3 9DU. Open 24/7. Contact: 0300 304 7777. Find your nearest A&E.

University Security Services:

Contact Security Services at 01865 289999, available 24/7.

Support in Oxford:

Most Oxford Colleges have doctors and nurses; register upon arrival. Emergency treatment at John Radcliffe Hospital's A&E.

Welfare Support:

Explore available welfare support from your college, the University, and local services.

Contact your college welfare team for guidance on available support.

Mental Health Crisis:

Dial 111 and find where to get urgent NHS help for mental health.

Emotional Distress:

Samaritans: Confidential listening support 24/7.

Oxfordshire Safe Haven: telephone and in-person non-clinical listening support for a mental health crisis.

Oxford Nightline: Student-run confidential listening service.

Oxfordshire Mind Information Live: Guidance on mental health services.

Wellbeing:

Explore personalised advice from the UK National Health Service: Every Mind Matters - NHS

StudentSpace: Information and tools for student life challenges.

Charlie Waller Trust: Practical mental health resources.

Shout: Confidential 24/7 support via text.

Homelessness:

Oxford City Council: Advice if you are homeless or at risk of becoming homeless.

Crisis: The national charity for people experiencing homelessness.

Crises Abroad:

FCDO: The Foreign, Commonwealth and Development Office has advice for British people affected by crises abroad, such as large-scale terrorist attacks, natural disasters and political unrest, and how the FCDO can help.

University-Based Support

Disability Advisory Service: information and advice on disability-related study support, and assistance with organising this. Call 01865 289849, email [email protected]

Oxford Financial Assistance: assistance for students who are experiencing financial difficulties during their course.

Counselling Service: Address personal or emotional problems. Call 01865 270300 or email [email protected]

If you are having frequent mental health crises it may be helpful to refer yourself to both your GP and our Student Counselling Service, where we can discuss how you are managing your condition and explore the available support and treatment options. To register for an appointment, please contact [email protected]. Talking therapy may be helpful once your immediate crisis is over and you are able to reflect.

Togetherall: The Counselling Service has teamed up with Togetherall (an NHS-approved service) to provide mental health support 24/7 to students, wherever you are in the world. Togetherall provides space to connect with other students through online forums, advice and structured self-learning courses. If you are a registered user, you can also talk online to a mental health professional using the ‘message a wall guide’ feature.

Sexual Harassment and Violence: email [email protected]

Harassment Advisor Network: advisers within colleges and departments across the University; for an adviser outside your college, department or division please email [email protected]

Oxford SU Student Advice Service: Guidance on the many different support services available to you, email [email protected]