Emergency contacts
Red telephone box in front of college wall
Copyright © Matt Stuart. This image comes from Oxford University Images. All rights reserved.

Other welfare and health concerns

Contacts for emergency services and non-emergency health, welfare and academic support services.

Emergency Contacts and Support

Life-Threatening Emergency:

Dial 999 or go to John Radcliffe Hospital's A&E at Headley Way, Headington OX3 9DU. Open 24/7. Contact: 0300 304 7777. Find your nearest A&E.

University Security Services:

Contact Security Services at 01865 289999, available 24/7.

Support in Oxford:

Most Oxford Colleges have doctors and nurses; register upon arrival. Emergency treatment at John Radcliffe Hospital's A&E.

Welfare Support:

Explore available welfare support from your college, the University, and local services.

Contact your college welfare team for guidance on available support.

Mental Health Crisis:

Contact local NHS urgent mental health helpline 24/7 for assistance.

Emotional Distress:

Samaritans: Confidential listening support 24/7.

Oxfordshire Safe Haven: telephone and in-person non-clinical listening support for a mental health crisis.

Oxford Nightline: Student-run confidential listening service.

Oxfordshire Mind Information Live: Guidance on mental health services. 


Explore personalised advice from the UK National Health Service: Every Mind Matters - NHS

StudentSpace: Information and tools for student life challenges.

Charlie Waller Trust: Practical mental health resources.

Shout: Confidential 24/7 support via text.


University-Based Support

Disability Advisory Service: information and advice on disability-related study support, and assistance with organising this. Call 01865 289849, email [email protected]  

Counselling Service: Address personal or emotional problems. Call 01865 270300 or email [email protected]  

If you are having frequent mental health crises it may be helpful to refer yourself to both your GP and our Student Counselling Service, where we can discuss how you are managing your condition and explore the available support and treatment options. To register for an appointment, please contact [email protected]. Talking therapy may be helpful once your immediate crisis is over and you are able to reflect.

Togetherall: The Counselling Service has teamed up with Togetherall (an NHS-approved service) to provide mental health support 24/7 to students, wherever you are in the world. Togetherall provides space to connect with other students through online forums, advice and structured self-learning courses. If you are a registered user, you can also talk online to a mental health professional using the ‘message a wall guide’ feature.

Sexual Harassment and Violence: email [email protected]  

Harassment Advisor Network: advisers within colleges and departments across the University; for an adviser outside your college, department or division please email [email protected]  

Oxford SU Student Advice Service: Guidance on the many different support services available to you, email [email protected]


List of Specialist Support Services

Mental Health Foundation: Info and research on mental health.

Mind: Free mental health support.  

Rethink: Info and support for mental health challenges.

SANE: Practical info and emotional support for anyone impacted by mental health problems. 

Students Against Depression: Resources for students.

B-eat: Support for eating disorders.

Cruse Oxfordshire: Grief support.

Relate: Relationship counselling.

Domestic Abuse Oxfordshire

Oxford Sexual Abuse and Rape Crisis Centre: Support for survivors. Call 01865 725 311.

Victim Support

Woman's Aid

Alcohol support: Help for alcohol issues. 

Turning Point: Support for substance misuse.

Talk to Frank: National drugs helpline. Call 0800 776600.

Sexual Health (GUM) Clinic: Testing and counselling. Call 01865 231231.

Terrence Higgins Trust (THT): HIV and AIDS support. Call 0845 1221 200.

Stay connected and supported during challenging times.

Oxford University Welfare Team.

Find your nearest A&E - NHS (www.nhs.uk)

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