Help is on hand | University of Oxford
Lunch in college
Lunch in college

Help is on hand

Oxford terms are exhilarating, but can also be pretty intense. It's important you know there are lots of people who will want to help if times get tough or you find yourself running out of steam. You can always talk to friends, but there is also trained and professional support available.

And it's not just about when things go wrong - there are so many different communities at Oxford that you will find lots of ways to build your support network and spend time with people who share your interests - whatever motivates you and whoever you want to be. 

Support from the University

Alongside your college support network, there are also lots of different ways that the University can help you. Your well-being is important to us; we want you to enjoy your time studying with us.

Here are just some of the services that any student can use whilst they are here. They are all free, and open to everyone:

Health advice and guidance

There is a great deal of health advice and guidance. Your college will have a GP and a college nurse on hand, but if you do want to register with a different GP then the University can help you. It can also help you find a dentist or optician, or get your vaccinations. We also have advice on sexual health, information about keeping well, and dealing with medical emergencies.

Emotional support

Whether you're feeling stressed out, just want someone to talk to, or need some more in-depth support, then we have services that could help.

University Counselling Service

The Counselling Service offers free and confidential support to help students gain insight into any difficulties they may be experiencing.

Oxford SU Student Advice

Staffed by a trained team and offering independent advice and information, the Student Union advice service can be reached on the phone, by email, by live chat (during term time) or in person.

Oxford Nightline

Nightline is a confidential listening service run by trained students, for students. The service is confidential, and operates from 8pm to 8am every day of term.

Peer Support

Student Peer Supporters  - including Rainbow Peers and Peers of Colour - are available in colleges and departments to talk with you informally about anything that is concerning you. All Peer Supporters have been carefully selected and trained to take up this role and receive ongoing support and supervision from the University Counselling Service.


Chaplaincies in colleges and the wider university provide support for students of all faiths and none, and students have access to a wide variety of faith groups.

Other useful information and guidance

Whether you need to know when terms start, need advice about your visa, or want to talk to someone about financial assistance, then there is guidance for you.

Support from your college

Your college is much more than a hall of residence. It's your home while you are studying at Oxford: you will live, eat, socialise and study here. It is also likely to be where you will have your tutorials. Being part of a college means you get all the advantages of having a small and welcoming community around you, whilst at the same time you are part of the wider University. Even if you are no longer living in college accommodation, your college will still be your Oxford base.

Find out more about college life and support

Across the world

Oxford has over 300,000 alumni and almost 190 alumni groups across the world, with an increasing number of special interest groups, such as Oxbridge Muslim Alumni and Oxford Climate Alumni Network. The groups are a fantastic resource; they can help you make friends, network with likeminded people and find new opportunities. Many alumni groups also host events for students about to join the University as freshers.

Hear from some of our alumni as they discuss the impact Oxford had on them, their future plans and careers.