
Reference management and status
Advice on managing your references, such as adding a new referee, or resending a reference request email to a referee, as well as checking the status of your references.
Managing your references
You can use Self-Service to re-send a reference notification or to change a referee’s email address if it was entered incorrectly. You can also add a new referee if one of your original referees is not able to fulfil the request. We strongly recommend that you contact your referees before sending or re-sending a request.
Graduate applications will be considered ready for assessment once two of the references have been submitted, as well as all the other required documents. Note that the third reference may still be required later by the academic department before they confirm their decision. It will not adversely affect assessment of your application if you have unsubmitted references, as long as at least two have been submitted.
topChecking the status of your references
To check whether references have been submitted for your application, use the Manage Referees button for the application.
In the Referee Details table, the right-hand column will show whether the reference has been submitted.
For any referees that have not yet completed your reference you will be given the option to:
- Send a reminder reference request email (Resend Reference Request);
- Edit the referee’s email address (Edit Referee Email); or
- Add another referee (Add Referee).
You will only be able to send one reminder email per day to each referee as the button will be disabled once the reminder has been sent. The maximum number of referees that you can register for your application is six.
Please note that references submitted to [email protected] by your referee can only be added to your application after it has been submitted, and therefore there may be a delay in the status of these references changing to ‘received’.
How to add an additional referee
Select the ‘Self-Service’ button for the application you would like to add a referee to, then use the ‘Manage Referees’ button. From this page use the ‘Add Referee’ button. You will be prompted to fill out the mandatory details for the new referee. Once you have checked these details, use the ‘Save’ button so that a reference request email will be sent to the email address you registered for the additional referee.
How to correct a referee’s details
You can see a list of the referees you have registered by using the ‘Manage Referees’ button. From this page, use the ‘Edit Referee Email’ button. You will then be able to edit the referee’s email address and reference deadline date. Once you select ‘Save’, a reference request email will be sent to the amended email address for the referee.
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