Student life in halls, University of Oxford, UK.
Student life in halls, University of Oxford, UK.
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Guide to registration

An essential part of being a student of the University is the annual completion of registration using Student Self Service.

Why you need to register

You must be registered in order to:

  • Attend your course
  • Release your loan from the UK Student Loans Company (SLC) or your sponsor/awarding body (where appropriate)
  • Check you have been correctly entered for any examinations and assessments and gain access to your results
  • Use your University email account
  • Obtain your University card/keep your University card valid
  • Print an enrolment certificate.

When you need to register

The University registration periods are:

  • Michaelmas term: 1 September - 16:00, Friday of Week 1
  • Hilary term: 1 January - 16:00, Friday of Week 1
  • Trinity term: 1 April - 16:00, Friday of Week 1

How to register as a new student

You must have:

  • Accepted your offer of a place
  • Met the conditions of your offer (academic and financial)
  • Returned your University contract
  • Received by email your University Single Sign On IT details.

The registration process

If you are starting a new course at the University, you will be sent your IT activation code and log-in details by email once you have returned your signed contract. Your password and login is called your Single Sign On, which is the Oxford system for accessing a range of IT services, including Student Self Service.

Your first task using Student Self Service will be to register for the forthcoming academic year. You will be sent an email with instructions on how to complete the first step of your University registration when the registration period opens. You are required to register before the Friday of Week 1 of term. When you login to Student Self Service you will need to check your personal, contact, academic and other information. When you have checked, completed and updated all the information required for registration click on ‘Verify’ in the bottom right hand corner of the screen.

On arrival in Oxford

When you arrive in Oxford you will need to go to your college (or department if you do not have a college) for the final part of your University registration to be completed and to be issued with your University card. If you are not in Oxford at anytime during the registration period you must contact your college or department to ensure that the final step of the registration process is completed for you.

If you have not registered you will be unable to access all the features in Student Self Service. Once your registration has been completed, your student maintenance loans and grants (where applicable) will be paid directly in to your bank account following the first day of term for your course (allow three-five working days). You will also be able log back in to Student Self Service to print your enrolment certificate as proof of student status. 

Maintaining your record

It is your responsibility to update your contact details throughout your time at the University of Oxford using Student Self Service. You will be able to update these details at any time throughout the year. This is a legal requirement for international students holding a visa to study in the UK.

You need to register once a year, at the anniversary term in which you started your current course. As a continuing student for Year 2 and beyond, you will be sent an email reminding you to complete your own registration using Student Self Service when the registration period opens. You do not need your college or department to complete the final step for you.

How to register as a continuing student

You will be prevented from registering if:

  • It is not the anniversary term of the start of your current course, for example, if you are a Hilary Term starter and you are trying to register during the Michaelmas Term registration period. You will be able to access all the pages of Student Self Service, but you will need to log back in and register at the start of your registration term
  • You are returning from a suspension and the central office is unaware of your return date, or there is a hold against your record.

The registration process

Login to Student Self Service using your Oxford Single Sign On. You will need to check your personal, contact, academic and other information. When you have checked, completed and updated all the information required for registration click on ‘Verify’ in the bottom right hand corner of the screen.

You are now registered and have been enrolled for your next year of study. Student maintenance loans and grants (where applicable) will be paid directly in to your bank account following the first day of term for your course (allow three to five working days). You are now able to print your enrolment certificate as proof of student status. Please allow 15 minutes for the system to update following your self registration.

It is your responsibility to update your contact details throughout your time at the University of Oxford using Student Self Service. You will be able to update these details at any time throughout the year. This is a legal requirement for international students holding a visa to study in the UK.

Having problems?

If you encounter problems Student Information is available to you either by email or in person at the Examination Schools. PCs are available if you have additional support needs.

Frequently asked questions

I am a new student, why have I not been sent my Single Sign On details from IT Services?

  • You need to have returned your signed contract before you are emailed your login details. There is usually a delay of up to seven days between the Card Office receiving your contract and you getting the email with your login details.
  • Check your junk e-mail folder just in case.
  • Is your email address still valid? If you have changed your email address from the one supplied for admission please contact your college, department or Student Information to amend the email address we hold for you.
  • If you have done all this, then contact Student Information.

Why can I not log-in to Student Self Service to register?

  • Check that you are trying to log-in from the Oxford Students website link to Student Self Service.
  • Check that the registration period is open.
  • Are you a current student with any holds on your record? If so, contact your department.
  • Are you a current student on suspension? Then your college must re-enrol you.

What do I do if I cannot remember my password or log-in details?

  • If you are new student, contact IT Services using the request form.
  • If you are a continuing student, you may remember your username but not your password. You can reset your password online.

How do I answer ‘who pays the majority of your University tuition fees’?

  • 05 - paid by a University/college/departmental award
  • 05 - Clarendon scholarship
  • 01- self funded, or paid by parents
  • 31 - fees paid by NHS bursary for Medical students in 5/6 year
  • 2 - fees paid by student loans company
  • 48 - fees paid by US Federal direct loan

I am a continuing student and my year of study says ‘Year 4’ but I am in my fifth year of study, can you change this?

  • The year of study relates to fee status rather than year of study, so if you reached your maximum fee liability period in Year 4 the year will not change.

I am a continuing student on a study abroad year, do I still need to register?

  • Yes, undergraduates on compulsory year abroad must register.
  • Those on an inbuilt optional year abroad should ask their college to be suspended.
  • If you are on an optional year abroad (e.g. Erasmus) you need to register. Ask your college if you are unsure.
  • If you are a graduate student researching abroad your mode of study should be Oxford based not Year Abroad.

Common technical error messages displayed:

The Record in Table HZ_TABLE_PRT_PARTT_USES CANNOT BE LOCKED AS IT HAS BEEN UPDATED BY ANOTHER USER or YOU CANNOT UPDATE COLUMN LOCATION_OD

  • This is usually because you have two or more browser windows open, close one and try again.

COLUMN ADDRESS 1 MUST HAVE A VALUE

  • Did you select a country for correspondence but not complete the rest of the address?
  • Are any other parts of the address fields incomplete?
  • Have you entered an address for all categories i.e. home, term, correspondence (even if you are using the same address for two or more categories)?

PLEASE GO BACK AND USE APPSLOCALLOGIN

  • You may be using a browser that is not compatible, please try another browser or contact Student Information for advice.