Wicked Problems in Healthcare

Professor Ewan Ferlie of King's College, London will speak on 'Wicked problems in health care: some organisational implications' and Dr Eleanor Murray of the Said Business School at Oxford will speak on 'Assessing systems change through a comparative study of integrated care.'

Professor Ewan Ferlie's research lies in the area of organisational change in the public services, especially in professionalised settings such as health care and universities. He is interested in New Public Management and post-NPM narratives of public policy reforming and the changing roles of professionals and managers, including clinical/managerial hybrids. He also worked on the implementation of Evidence Based Medicine. He has recently completed a big study of health care networks and is currently working on the nature of management knowledge and knowledge mobilisation processes in health care in two projects funding by NIHR SDO. Professor Ferlie joined King’s College London in October 2008 as Professor of Public Services Management and Head of the Department of Management until 2011. In 2008, he was elected as an Academician of the Learned Societies in the Social Sciences (AcSS).

Dr Eleanor Murray is an organisational behaviourist, specialising in how teams, organisations and systems construct, respond to and manage disruptions and change, particularly in the context of healthcare. She is interested in the role and practice of professional and managers in public policy reform, particularly the practice of hybrid managerial professionals. She is currently working on fellowship research that explores the nature of systems change through a comparative study of integrated care systems. Her professional career includes over twenty years in health services management and consultancy, and concurrently, thirteen years in research, previously based at Imperial College, London.