Accessibility known issues | University of Oxford

Accessibility known issues

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Issues with navigation and operability

  • Not all content - particularly mega style menus - can be navigated by keyboard (WCAG 2.1.1)
    We’re working with our developers to implement a fix for this over the coming months.
  • Focus states are not always clear when using a keyboard to move through site (WCAG 2.1 2.4.7)
    We’re working with our developers to implement a fix for this over the coming months.
  • Some of our search inputs aren’t labelled appropriately, which may make them harder for accessibility tools to understand (WCAG 2.1 3.3.2)
    We are working to ensure that every input has appropriate labelling.
  • There is inconsistency on our sites around the use of ARIA tags and HTML5 labels to help accessibility tools navigate our pages (WCAG 2.1 1.3.1)
    We are working with our developers to ensure that these are implemented correctly on our site.
  • Interactive carousels cannot currently be paused (WCAG 2.1 2.2.2)
    We’re working with our developers to implement a fix for this over the coming months.

We plan to fix these issues by September 2020. 

Issues with text, including hyperlinks, descriptions, labels, web pages

  • Some link text doesn’t make sense when read on its own (for example, ‘click here’) (WCAG 2.1 2.4.4 and 2.4.9)
    We use a quality assurance tool that helps us to check for poor link text, and will use this and manual checks to improve the quality of link text across the site as soon as possible.
  • There are colour contrast issues with some of the text found across the platform (WCAG 2.1 1.4.3)
    We are working with our developers to consider colour options that will provide greater contrast and will implement changes in the coming months.
  • Link text is not always identified in in ways other than colour (WCAG 2.1 1.4.1)
    We are working with our developers to consider link style options that will provide greater clarity and will implement changes in the coming months.
  • Some areas of text (footers and some forms/inputs) do not zoom appropriately (WCAG 2.1 1.4.4)
    We are working with our developers to ensure that these are implemented correctly on our site.

We plan to fix these issues by September 2020. 

Issues with images, video and audio

  • Not all video has captions, text or audio description (WCAG 2.1 1.2)
    Where video has audio, we use captioning. However, where video is audio free, we may not always provide an alternative. We will work to develop audio or textual alternatives to these instances on our sites and to label them where appropriate. 
  • Not all audio has captions or text description (WCAG 2.1 1.2)

When we use embedded audio on our site, we may not always provide an alternative. We will work to develop transcripts or textual other alternatives to these instances on our sites. 

Issues with documents, including Word files, PowerPoints, PDFs

Many of our older documents don’t meet accessibility standards - for example, they may not be marked up so that they’re accessible to a screen reader (WCAG 2.1 4.1.2)

We are currently exploring options that enable you to access documents in alternative formats. By September 2020, we plan to either fix these completely or replace them with accessible HTML pages. Any new documents we publish will meet accessibility standards. The accessibility regulations don’t require us to fix documents published before 23 September 2018 if they’re not essential to providing our services.

Content that’s not within the scope of the accessibility regulations

Third party content

Our site includes third party content and functionality. This may direct you to a related service, link to another site or supporting documentation. We are not responsible for the accessibility of third party content or to other sites we link to.

Where we are legally required to feature third party content or functionality, we cannot reasonably accept responsibility for ensuring it meets accessibility standards. However, where it is within our control, we will make every reasonable effort to work towards meeting accessibility requirements.

Third party platforms

We often create content which is hosted on third party platforms. This includes:

  • content we create for social media
  • video which we host on YouTube, SoundCloud or Vimeo
  • data we supply to national databases 

We are responsible for ensuring the content we supply meets accessibility requirements; however, we are not responsible for the accessibility of the platform itself.

Live video

Live video streams are used minimally on our site and do not have captions (WCAG 2.1 1.2.4). However, we do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.