The results of the 2017 Student Barometer survey were published last month, providing insights that will help improve University services for future students.
The Barometer surveys full-time and part-time undergraduate, postgraduate taught and postgraduate research students.
This year’s results highlighted high levels of satisfaction with academic staff, libraries and the Careers Service, but concerns around Wifi provision and the cost of housing and environmental impact.
A total of 7,730 students responded to the survey which represents a 39% response rate, and we are very grateful for all your responses. Below is an extract of some student feedback from the Student Barometer 2017 results.
The results and the comments are being analysed on a confidential and anonymous basis by a wide range of departments/faculties, colleges and central services across the collegiate University as we consider both the quantitative and qualitative feedback you provided.
Results from previous years can be seen on the Tableau data visualisation tool, which also allows you to compare results between colleges and departments over the years.
- 97% of students were satisfied with the subject expertise of staff.
- Satisfaction with online library was at 94% but satisfaction with weblearn/moodle was at 83% and we hope the new Canvas project will improve this in the future.
- Wifi and internet access seems to remain an issue at 79% (for arrival) and 80% (for on-course) and we will continue to focus attention on this. For the last few years, IT Services have run a special help-desk set-up stall at orientation events for 3 days to help with getting online as soon as students arrive.
- Two areas of continued focus are the opportunities for postgraduate students to earn money, and opportunities for work experience placements as a part of study.
- Satisfaction with the Student Information service at the Exam Schools reached its highest level ever at 97%.
- Satisfaction with the College Hall has seen a steady rise over recent years now at 91%
- For the accommodation questions, the satisfaction with accommodation quality was at 86% and the cost of accommodation was at 62%. The results from this year and previous years are also being considered by Estates Services in relation to a recent survey for graduate students that is looking in depth at future housing needs.
- Sports facilities satisfaction is at 79% and the data from the barometer survey is being used by the Sports department as part of plans for a new participation campaign to encourage academics and students to see the benefit of engaging in sporting activity.
- Satisfaction levels with the Careers Service remains high at 89 % following some new initiatives and expanded provision over the last few years:
- The Oxford University Internship Programme offers over 900 financially supported opportunities each year, from one week structured local micro-internships through to 4-12 week summer placements all round the world.
- The Student Consultancy which assists over 150 students (undergraduate, postgraduate and DPhil) every term working on projects in small teams on local organisations’ really business problems.
- Several ‘Insight into…’ programmes giving students the chance to learn and experience more about specific industries. To date, these programmes run for Teaching, Medicine, Academia, Business, and Pharmaceuticals - with more planned each year.
The eco-friendly attitude scored 79% in the survey so there is still work to be done and we are conscious that some other universities perform better in the survey than Oxford; although the age and protected status of many Oxford buildings is a factor.
The University continues to improve its environmental sustainability through:
- Installing over 2,000 solar panels, introducing an energy tariff under which all grid electricity comes from wind power, and making new buildings as efficient as possible – one recent construction meets the stringent Passivhaus standards.
- Being a key partner in biodiversity work including the Oxford City Swift project, Oxford Plan Bee and pilots including UniCycle scheme and Fairtrade universities.
- Working with staff and students on Green Impact and Student Switch Off, to raise awareness and support colleges. There is much the University can still achieve and all students and staff can make a significant contribution.
To find out more about how the University is working to reduce environmental impact and how you can get involved visit the Estates Services website.