Any questions?

Your email

You should check your University email account at least once per day. Email is the primary communications tool for tutors, academic departments, colleges and central services to contact you.

Nexus email

You will have been registered automatically for an Oxford Nexus account as soon as your University card was created. To access your account:

  • ensure you have activated your Oxford username
  • use your Oxford username and password to log in to the IT Services' Self-Registration service and find your email address
  • you can then access your account via the Oxford Nexus website
  • your Nexus account has a 2GB quota. Please avoid filling up your quota, you may find that you cannot send or receive any emails if this happens.

Personalising your email account

Your Nexus calendar

Oxford Nexus also provides an online calendar. You can give other people access to your calendar, and schedule meetings, share contacts, tasks, files and folders with your colleagues.

Junk mail and phishing

As with any email account, some of the messages you receive will be unwanted and unsolicited email often referred to as 'junk email' or 'spam'. Always delete junk email - never reply.

Spam filters are available on Nexus to divert possible spam to a 'junk email' folder. You are able to set your spam filter to off, low, medium or high: the higher you set it, the greater number of email messages will be tagged as spam.

Phishing

‘Phishing’ is the name given to emails and websites which ask you to reveal personal and confidential information about yourself. You should never reveal usernames or passwords via email or respond to emails you do not trust.

To avoid being caught out by phishers:

  • never share your passwords via email
  • never respond to an email you do not trust. If you are unsure google the company website and use the contact details online to ask if they need to talk to you
  • if sharing confidential information online, check that the URL begins with https:// in the URL and the padlock icon in your web browser. If these aren't present, criminals may be able to read the information you send over the internet. However, the mere presence of a padlock does not guarantee that your information will be secure.