Payments and refunds
You are required to pay your fees for the year no later than Week 1 in the term in which you commence study or seven days after the actual start date of your course if this is later. You should visit your college's website to check payment arrangements.
In accordance with the University’s legal obligations, checks will be carried out (by the University and/or your college) during the offer stage to verify that your source of funding is compliant with UK and international legislation on sanctions (as detailed at https://www.gov.uk/guidance/uk-sanctions) and may be carried out to ensure compliance with anti-money laundering legislation. If you are unable to satisfy the University and your College that your source of funding is compliant by the deadline set in your offer letter (or other deadline communicated by your Department and/or College) then your offer will, in most cases, have to be withdrawn on the grounds that you have not satisfied the financial conditions.
Payments and refunds FAQ
Who do I pay fees to?
Course fees are payable to your college (check payment arrangements as these can differ from college to college) except for a small number of courses delivered by Saïd Business School and the Department for Continuing Education which collect fees direct. Fees for courses with a modular structure are usually paid direct to the department. If you are a Home undergraduate and you have taken out a UK government tuition fee loan, this will be paid direct to the University. Your college may ask for evidence of the loan.
When do I have to pay my fees?
Course fees for the full academic year are payable no later than Week 1 in the term in which study commences. We recommend you contact your college to check payment arrangements.
How should I pay my fees?
As course fees are collected by colleges, you should visit your college's website for more information about acceptable methods of payment.
Can I pay in instalments?
Course fees are payable annually in advance. In exceptional circumstances your college may allow you to pay by instalments. You should contact your college as soon as possible before the start of the academic year if you would like to investigate this.
What if I withdraw from my course, am I eligible for a refund?
If you withdraw from your course, you will generally be eligible for a refund of course fees for each complete term not started. If you withdraw during a term, you may be liable for fees for that term depending on the date of your withdrawal. If you withdraw before Monday of Week 4 of any term then you will not usually be liable for fees for that term. If you withdraw after Monday of Week 4 of any term, you will be liable for fees for that term. Different policies apply to certain courses delivered by Saïd Business School and the Department for Continuing Education and for courses with a modular structure. If you are thinking about withdrawing, you should talk to your college or your department to discuss your options.
What if I suspend from my course, am I eligible for a refund?
The same rules apply for suspension as for withdrawal.
If you are considering suspending your studies you should talk to your college or your department to discuss your options.
I'm paying my fees with a tuition fee loan. If I withdraw or suspend, will I still have access to it?
If you withdraw or suspend at any point in the term, you will still be able to access your tuition fee loan. However, if you are suspending, you may notice that your Student Finance statement does not appear as expected. This is because the University will not be able to collect your full funding in the year of intermission, so will collect the outstanding balance in the year of return. See the student loan payments for suspending undergraduates page for more information.
Do I have to pay a deposit?
Certain undergraduate courses run by the Department for Continuing Education also charge a deposit, details of which are given on the department’s website.
I think I've been charged the wrong fee, what should I do?
You should contact your college in the first instance. The college will contact the relevant University departments and your fee will be investigated. If you are not satisfied with the result of the investigation, you may petition the Fees Panel. For more information on how to petition the Fees Panel, please email the Student Fees Team. Requests for refunds will not normally be considered more than one year after the fee has been paid.
What happens if I don't pay my fees?
If you don't pay your course fees, at the University’s discretion you will be suspended from your course and from access to all University facilities. You will not be allowed to sit any examinations or submit any coursework. If you are having difficulty paying your fees, we recommend you talk to your college at the earliest opportunity.
Where can I get more information?
The rules regarding payment of fees and refunds are in the Examination Regulations, Regulations on Financial Matters, Section 1, Subsection 3. You can also discuss payments and refunds with your college.
