The following procedure should be read in conjunction with the University’s Equal Opportunity’s Policy, and the full content of the Graduate Admissions website.
Queries
If you have a query about the receipt of some or all of your application for consideration by the relevant deadline, you should contact the Graduate Admissions and Funding Office via our online query form.
If
your query relates to the processing of your application by the
department or faculty to which you have applied, you are advised to
contact the department or faculty directly, preferably by email. Contact
details are on the relevant department or faculty entry in the Course Guide.
If
your query relates to the processing of your application by the college
with which you have been dealing, you are advised to contact the
college directly, preferably by email. Contact details are available via
the College Guide
The University does not normally provide individual feedback on unsuccessful applications.
Complaints
The
University will consider complaints about any aspect of the graduate
admissions process that relates to an irregularity in the procedure
under which the application has been considered. The academic judgement
of those making a decision in relation to an application cannot be
challenged.
Complaints should:
- be made in writing, preferably by email, by the applicant, within six months of the event being complained about;
- provide specific details of the ground(s) for the complaint;
- include full details, dates, individuals previously contacted and copies of all correspondence; and
- provide an indication of what the applicant would like the University or college to do.
A complaint should be addressed to the Director of Graduate Admissions and Funding, either via e-mail to director.graduateadmissions@admin.ox.ac.uk or via post to the following address:
Director of Graduate Admissions and Funding
Graduate Admissions and Funding
University of Oxford
University Offices
Wellington Square
Oxford, OX1 2JD
Your complaint will be acknowledged within five working days of its receipt. Your complaint will be investigated and a full response will be sent,
usually within twenty working days.
Complaints made more than six months after the event being complained about will not normally be considered.